Specialized After-Sales Service for Professional Ventilation Projects

At Siber, we not only focus on installation support for ventilation systems, but we also accompany you throughout the entire useful life of the product. Our after-sales service is designed to ensure operability, maximum energy efficiency, and long-term comfort, covering all support needs that may arise for any member of a construction project.

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Key After-Sales Services Siber

Benefits of Siber's After-Sales Service

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Continuous Technical Support

You have an expert team that accompanies you at every stage of the project, ensuring quick and effective solutions.

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Greater Value in Your Projects

Enhance perceived quality by offering extended warranties and exclusive services that strengthen your relationship with clients.

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Reduction of Failures and Risks

Preventive maintenance and access to original parts ensure the operability of systems and minimize claims.

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Certification and Differentiation

With continuous training, you position yourself as an expert in the latest technologies and regulations in the sector.

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Resource Optimization

Access immediate technical support and spare parts to complete projects more efficiently and in less time.

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Sustainability and Savings

Guarantee efficient systems that comply with environmental regulations and reduce operating costs in the long term.

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Do you need after-sales help?

If you need support for professional ventilation systems, our after-sales team is here to help you. At Siber, we accompany you throughout the entire useful life of the equipment, ensuring their efficiency and long-term comfort.

Fill out the form and our technicians will contact you to offer personalized solutions, including maintenance, spare parts, and upgrades. Let us take care of your projects!

Frequently Asked Questions

The preventive maintenance of Siber includes regular technical inspections, cleaning of the systems, replacement of filters, and necessary adjustments to ensure maximum energy efficiency and long-term comfort. This service is performed by certified technicians, who ensure that the ventilation systems comply with national regulations and maintain their operability throughout their useful life.
The extended 5-year warranty is available exclusively for dual-flow ventilation systems installed by official Siber collaborators. To obtain it, the design, installation, and maintenance must comply with the technical specifications and regulations established by Siber. Additionally, it is necessary to perform annual maintenance and periodically replace the filters, keeping all supporting documentation.
Original parts and accessories from Siber are specifically designed for our systems, ensuring a perfect fit, maximum durability, and operational efficiency. Moreover, using original parts minimizes the risks of failures and guarantees compliance with the warranty, protecting your customers' investment and enhancing your reputation as a professional installer.
Updates allow existing systems to benefit from the latest innovations in energy efficiency and comfort. Siber offers modernization services to adapt equipment to the latest technologies, ensuring better performance and complying with the most demanding regulations in the industry. This also helps extend the useful life of the system and maintain end customer satisfaction.
To be an official collaborator, you must participate in our ongoing training and meet the technical and operational requirements set by Siber. Official collaborators receive exclusive access to benefits such as specialized technical support, certifications, and opportunities to expand their service portfolio through extended warranties and certified maintenance.
If a ventilation system fails outside the warranty period, Siber offers repair and replacement services with original spare parts, ensuring optimal performance. Additionally, our technicians can perform a comprehensive system diagnosis and recommend upgrades or improvements to prevent future issues.
Siber stands out by offering a comprehensive service that covers everything from design and installation to maintenance and upgrading of ventilation systems. Our network of official partners and certified technicians ensures that construction projects have durable, efficient solutions backed by the quality of a leading manufacturer in Europe.
Regular maintenance optimizes the performance of ventilation systems, reducing their energy consumption and ensuring efficient operation. The cleaning and periodic replacement of filters are essential to avoid blockages and maintain adequate air flow, which contributes to energy savings and compliance with environmental regulations.
Yes, Siber offers post-sale services for projects where ventilation systems of our brand have been installed, even if you were not the original installer. Our technicians will carry out an evaluation of the system, propose a maintenance plan, and, if possible, recommend upgrades to optimize its performance.
Controlled mechanical ventilation (CMV) by Siber ensures a constant flow of fresh, filtered air, eliminating contaminants and improving indoor air quality. This directly contributes to the health and comfort of occupants, reducing issues such as allergies, humidity, and CO2 accumulation, and increasing the satisfaction of end users in construction projects.
You can access Siber's maintenance plans by contacting our technical support team or through an official collaborator. The plans are designed to fit the specific needs of each system and project, ensuring maximum efficiency and prolonging the useful life of the equipment.

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